Pat will facilitate the IICRC CDS course,  facilitate the exam as well as curate the overall learning experience.

Pat has been in the Restoration Industry since 1978. He holds RIA & IICRC advanced designations and has been an IICRC Instructor since 1999. He co-developped and constructed what is now called the Applied Structural Drying Course, the first ever approved ASD flood house in the industry while at DriEaz. He instructs WRT, ASD, CDS, AMRT, OCT & FSRT IICRC designations.

Pat is also a licensed Master Electrician since 1970. 
Prior to joining Dri-eaz, Pat was an owner of multiple Restoration Companies throughout Canada and the United States. 

Pat has successfully managed major losses including the Washington Naval Station in Alexandria VA, The Mall of San Juan in San Juan Puerto Rico a structural drying job of 1,580,000 sft consisting of 92 stores including Nordstrom’s and Saks FifthAvenue.

Pat continues to be active in the industry providing expert witness testimony, appraisals and umpire services to settle restoration disputes.

Kevin started in the Restoration Industry working on the flood trucks as a 14 years-old in his father’s restoration company during spring break and summer holidays. After college, Kevin entered the Restoration Industry  full-time in 2002 and co-founded an Emergency Climate Control and Rental Company that supports Restoration Contractors throughout North America. He has participated in every major hurricane disaster in North America since 2003 and participated on some of the largest water damage projects in Restoration, including the South Seas Resort, The Canadian Tire Centre, The Washington naval shipyard, The Calgary Zoo and many others. Kevin is also the co-founder and CEO of Kahi Inc, and iOT technology company within  the Restoration Industry that focuses on asset, tracking, fleet, telematics, and remote monitoring.

Leighton is a recognized expert in how to win with today’s service workforce. Prior to co-authoring three books with the KnowHow team, Leighton built and led organizations in various industries, including construction, franchising, real estate, technology, retail, and management consulting.

Lukas is an innovator and entrepreneur - the founder of Sanktum, Inc. He also founded Luxor CRM which was acquired by Next Gear Solutions in 2016. He has served on the board of directors of Entrepreneur Organization and has more than 25 years of professional sales experience. He created a proved sales process called Restoration Industry Probe Selling (RIPS), which has helped business development representatives and managers across the property restoration industry achieve and exceed their sales goals. RIPS is the first sales process designed precisely for the Restoration Industry with a focus on commercial sales and forecasting.

Encircle is the go-to platform for restoration documentation, and enhanced productivity for field teams. Paul has over 25 years of experience as an accomplished entrepreneur and technology executive. His career is focused on building technology to solve productivity issues through real-time sharing of information. Paul is an active mentor, coach, and angel investor in Canada’s innovation district located in Kitchener, Waterloo.

Chris is a 22 year Veteran in the Restoration and Water Damage Industry. Chris co-owned Water Out in Fort Wayne, Indiana for 21 years with his wife Angi alongside an amazing team! Water Out was acquired by MWR in 2023 and Chris continued with the company. As an instructor and partner with The E3 Academy, Chris is driving advancements in drying processes through advancing E3 - a novel new set of algorithms that enable restorers to dry with precision.

Chuck has been around the restoration industry his whole life. Chuck has been training at The E3 Drying Academy for 23 years. He has trained over 16,000 restorers along with thousands of insurance professionals. Along with training Chuck has done large loss and high priority loss consulting all over the country for the last 20 years. Chuck spent the last 20 years developing and inventing the E3 algorithms to help define the overall drying process for the first time in our industry and continues to help push the industry forward.

Kris is a seasoned restoration professional with industry accolades like RIA/IICRC Instructor and a Professor at Humber College. 

Kris holds the designations of Certified Restorer, Water Loss Specialist, Contents Loss Specialist and Environmental Risk Specialist. 

Kris offers practical insights into estimating and restorer profitability. Your classroom experience with Kris will be a blending of theory and firsthand in field experience that takes you through  transformative learning journey beyond the textbooks, exploring the dynamic landscape of commercial drying. 

After 13 years of leading Premier Restoration Hawaii to expansive growth across 4 locations and increasing the workforce to 160 employees, Anthony Nelson currently directs his expertise and passion towards building better businesses by nurturing exceptional leaders at Pivot. His professional journey, spanning over two decades, began as a humble restoration technician. Anthony’s profound impact in improving people’s lives and properties quickly turned into a lifelong commitment.

Alongside his professional endeavors, Anthony cherishes his personal life with his wife Angela and their two daughters, who have been a bedrock of support and inspiration throughout his career.

Anthony’s leadership style, shaped by robust mentorship and diverse experiences, focuses on empowerment and strategic growth. He envisions a future where business leaders are equipped to drive significant and positive changes in their industries.

Greg is a distinguished professional in the property loss industry with a remarkable career spanning over 39 years. He began as a restoration contractor, gaining essential hands-on experience. His pivotal moment came in 1989 during Hurricane Hugo, when he moved from a line item estimating system to a T&M platform, revolutionizing how he billed complex property losses.

As the leader of T&M Pro, Dillon emphasized innovation, accuracy, consistency, and transparency, making these values central to the company's operations. He transitioned from a contractor to a renowned subject matter expert in Time and Material processes, demonstrating his dedication to excellence and innovative thinking.

Even after selling his company in 2019, Dillon continued to influence the industry by educating others on industry standards and processes. His significant contributions and advocacy have profoundly impacted the skills of restoration professionals and the future of the property loss sector. Greg Dillon is well known for his revolutionary contributions to the T&M industry. His pioneering efforts and innovative solutions have promoted continuous advancement in the T&M sector of the property loss industry and established a lasting legacy.

Elaine Burwash is T&M Service Specialist Canada for Sedgwick.

She is responsible for managing the growth of T&M Pro within Canada, Client Relations and Development, Product stewardship and sustainability, as well as focusing on Program and Product Training.

Prior to taking this role in 2023, Elaine was a National Billing Team Manager & Auditor with FIRST ONSITE having 11 Commercial Billing Specialist reporting directly to her. During her almost 20-year tenure with them she held roles within the following teams Commercial Complex Team, Large Loss Unit, Commercial Coverage Team, Catastrophe Team, Commercial Business Development, and the Residential Branch Team.

Elaine specializes in T&M Pro Billing Entry, Billing Audit and Training. She holds Top Certification in T&M Pro, T&M Estimator & T&M Go.

Jennifer is a T&M Services Specialist Canada for Sedgwick,

She is a dedicated business professional with a versatile skill set developed through her experience as a National Billing administrator, National Auditor, Commercial Project Coordinator and Large Loss Administrator for the past 12 years for major Restoration Companies in Canada.

Jennifer is a T&M Pro Billing Entry, Billing Audit & Training Specialist. She holds Top Certification in T&M Pro, T&M Estimator & T&M Go.